We apologize for the inconvenience. We're working on adding accurate English descriptions and translations for all our products. In the meantime, if you have any questions, feel free to reach out via our contact form—we’re happy to help!

As of now, we don't expect our U.S. customers to pay tariffs or import taxes thanks to the $800 de minimis exemption. However, customs policies are subject to sudden changes. While we do our best to stay up to date with the latest regulations, we can't guarantee or take responsibility for any unexpected charges. Please refer to our Shipping Policy for more details.

Update: On July 30, an executive order was signed by President Trump to suspend the duty-free de minimis exemption that previously allowed packages valued under $800 to enter the U.S. without customs duties or import taxes.

This change will take effect on August 29 and applies to all countries, including South Korea.

While we are still waiting for clarity on how this will be implemented (such as how much each package may be taxed or how customs will process smaller orders), we want to be transparent with our U.S. customers:

Beginning August 29, all international packages may be subject to customs duties or fees, regardless of value.

Due to the uncertainty, if the executive order remains in effect as currently planned, we may need to pause accepting U.S. orders starting late August until we can better understand the impact.

If you were considering placing an order, we strongly recommend ordering by mid-August to avoid potential customs charges.

We are monitoring the situation closely and doing our best to stay informed. Thank you so much for your continued support. It truly means the world to us. ♡

Please make sure you're ordering from a country where K-packet is available. K-packet is currently only offered for the following countries: Australia, Brazil, Canada, China, France, Germany, Hong Kong, Indonesia, Japan, Malaysia, New Zealand, Philippines, Russia, Singapore, Spain, Taiwan, Thailand, United Kingdom, United States, and Vietnam.

If you're located in one of these countries and still don't see K-packet as an option, your order may exceed the 2kg weight limit. In that case, try adjusting the items in your cart or placing multiple smaller orders. If you need help with this, feel free to contact us for assistance!

Please also note that K-packet and EMS is not available for electronic products such as nail lamps or nail drills, as these items are prohibited. If your cart contains one of these items, K-packet and EMS will not appear as a shipping option for that specific product. These products can only be shipped via EMS Premium.

At the moment, we only accept PayPal. However, we’re working on adding more payment options soon!

If you’re looking for a specific Korean gel nail brand or product that’s not listed, feel free to suggest it through our Contact Us form or submit a Custom Order Request to place a custom order. We’re always open to adding new items based on your feedback!

All cosmetic products sold in South Korea, including nail products, are regulated under the Korean Cosmetic Act, which has banned animal testing since 2018. This means none of our nail products are tested on animals as they are made in Korea.

The products we carry are also vegan, meaning they do not contain animal-derived ingredients. However, not all brands have obtained official vegan certifications, as it's not required in Korea and many manufacturers choose not to go through the process.

When a product is certified vegan or cruelty-free, it will be clearly labeled on the product packaging.

Yes! Use code TEDDY10 for 10% off your first order. After that, you can join our “Share Your Haul” event—post your order or review on any social media platform or online community, send us proof, and receive another 10% discount code for your next purchase. Just make sure to mention Teddy Nail Supply or tag us on Instagram @teddynailsupply. You can participate as many times as you'd like!

Not at the moment, but we’re considering it for the future. Follow us on Instagram @teddynailsupply to stay updated on new offers and announcements!